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Delivery time = Processing time + Shipping time
What Shipping service do you offer?1: Standard Shipping
2: Priority Shipping service
Service may differ due to countries, see shipping service/fees and estimated delivery date on checkout progress.
After we receive your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time may take approximately 2-3 business days, it can also be affected by the item's stock status.
Why we don't find my tracking Number and order Status is not changed?Our handling time is about 2-3 business days, we will provide you the tracking number as soon as the order is processed,your patient is much appreciated.
We Offer 30 days Return. Any reason of items can be returned back during the time. For reason caused by the customer (Doesn't like it, Size or some other reasons like this), customer will need to cover return shipping cost and original shipping cost will be calculated (Including free shipping items) and deducted from total amount. We will cover all shipping cost if the item is defective.Returned item must be unused and in the same condition that you received it. It must also be in the original packaging.
For defective item, you may also provide us the photos and we will solve the problem at customer's request (Refund or exchange and no need to return)
Items that will not be eligible for a refund:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery
Your refund will be processed and you will be informed once your return is received and inspected, money will be only refunded back to original method of payment (Paypal) within a certain amount of days.
Delay on refund
If you haven’t received a refund yet, first check your paypal or bank account again. Then contact paypal,it may take 3-5 days for them to process it if you pay by credit card through paypal. You may also contact us and we will try our best to help.
All returns must be shipped back with the trackable shipping service and you must get confirmed with us first and then provide the tracking number to Service@ilovethedress.com
Covid-19 Shipping Delay Notice
In response to the ongoing COVID-19 situation worldwide, we're closely monitoring the impact as we continue to support our customers, staff and communities during this challenging time. We are open and in service, our customer support team is here to provide all assistance.
1. We're in service, making and shipping orders. And our customer support team is here to provide full assistance any way needed.
2. Our team is operating at full capacity to ensure your orders will be processed on time.
3. Our team is performing thorough disinfection procedures every day to ensure the cleanliness and safety of our workshop. We wear protective gears, including face mask and gloves when handling packaging and shipments.
4. All orders are shipped via the service you choose and shipping speed may have several days delay.
Our hearts go out to all those impacted by this worldwide crisis, together, we will get through this together!
Age Group: Kids
Age: 6-16 Years
Type: Flower Girl Dresses
Material: Cotton + Polyester
Slevee Length: Sleeveless
Dress Length: Full Length
Season: All Season, Spring, Summer, Fall, Winter
Occasion: Birthday Party, Pageant, Wedding Party, Prom, carnival, Graduation, Bridesmaid, Ceremony and other Special Occasion
Fabric Type: Worsted
Fit: Fits true to size, take your normal size
The yellow doesnt show much of the bodice detail but overall its pretty. no shipping issues. i would order again from this seller.
My 5 year old granddaughter helped choose the dress she wanted online. She anxiously awaited its arrival, even wanting to stop delivery trucks to see if the driver knew where it was. The zipper on one of the 2 dresses is a little sticky at the waist seam, but other than that we are very pleased. Delivery was timely.
The dress was absolutely beautiful! I ordered this for my daughter for our wedding. The quality of the dress was amazing! I was pleased with everything about the dress.
My only complaint would be that I payed for expedited shipping and it did not come when it was supposed to. I also contacted them about it and let them know she stated that she could refund me for the shipping but she did not and also stopped replying to my emails. So yeah the dress was amazing but I wouldn’t recommend paying for faster shipping.
The dress came in on time and was exactly like the pictures. Daughter loved it. Fit to size.
Absolutely beautiful dresses, and right on time.... pictures dont even do it justice, they are even more beautiful in person